Website & Privacy Policy

The confidentiality of any information you supply to us is very important. This policy explains how we use the information you provide us through this website and how we protect your privacy.

We only gather information if you choose to give it to us by using one of our online forms or sending us an email. The information you give us might include your name and contact details and information about any transaction or case you would like our assistance with.

We will only use that information for the following purposes:

  • so that we can contact you by phone, email or letter to give you advice or to tell you how we can help you
  • so that we may keep a record of our communications with you in case you contact us again

We will assume that you agree to be contacted by phone, email or letter if you provide us with your telephone number, email address or address respectively. Although we will do all that we can to protect the security of your information, remember that email and the internet are not secure means of communication.

If you wish to stop receiving communications from us please contact enquiries@nationalasbestos.co.uk

We provide links to external websites in order to enhance the service provided by this site. If the website is operated by a third party, we have no control over its content and cannot accept responsibility for any problems caused by using the site.

Requests for Further Information

If you require further information about our service or if you have any cause for complaint, please contact us by telephone (0800 043 6635), by email using the links below or by post at the addresses shown:

Richard Clarke
General Manager
National Asbestos Helpline
Innospec Park
Ellesmere Port CH65 4EY

Paul Pickering (at our registered office)
Compliance Partner
Birchall Blackburn
20 Kennedy Street
Manchester M2 4BY

Dispute Resolution Procedure

If we are unable to resolve any complaint to your satisfaction, you may be entitled to refer your complaint to the Legal Complaints Service at Victoria Court, 8 Dormer Place, Leamington Spa, CV32 5AE.

Professional Liability Insurance

We are insured in respect of professional liability arising out of our activities in England & Wales by Allianz Global Corporate & Specialty AG.

The insurer may be contacted via Paul Pickering (see contact details above) or c/o Hera Indemnity Limited, 68 Lombard Street, London, EC3V 9LJ.